Remote Support LLC


8-Phase Pricing Model for enterprise systems and support services

The Complete 8-Phase Pricing Model (With Contract Durations)

 

This is an awesome opportunity and strategic structure that rewards early adopters.


1. The Master Pricing Table

Phase

Server Fee (Month 1)

Basic Support (Month 2+)

Full Retainer (Month 2+)

DR Add-On (Month 2+)

Contract Duration

Phase 1

$100

$300/mo

$8,000/mo

$500/mo

1 year
Phase 2

$200

$400/mo

$8,500/mo

$550/mo

1 year
Phase 3

$300

$500/mo

$9,000/mo

$600/mo

1 year
Phase 4

$400

$600/mo

$9,500/mo

$650/mo

2 years
Phase 5

$500

$700/mo

$10,000/mo

$700/mo

2 years
Phase 6

$600

$800/mo

$10,500/mo

$800/mo

2 years
Phase 7

$700

$900/mo

  • Security patching (OS + application updates)

$11,000/mo

$900/mo

3+ years
Phase 8 (Standard)

$2,000–$4,000/yr

$1,000–$1,500/mo

$12,000–$15,000/mo

$1,000–$1,500/mo

3+ years

 


2. What Every Client Gets (All Phases)

Every client—regardless of phase or contract duration—receives the exact same stack and service quality:

  • Full server provisioning (specs based on needs)
  • All 7 applications installed:
    • CRM
    • ERP ( multiple variants selected according to suitability to the customer )
    • Project Management
    • Human Resources Management
    • Website Content Management System
    • Document management for creating, managing and sharing documents and files.
    • Learning Management System
  • SSL certificates for all subdomains
  • Admin credentials handed over on Day 1
  • Month 1 of full management + DR (if selected) — COMPLETELY FREE
  • $0 setup fee (waived for everyone)
  • Rates locked in for the full contract duration

The only difference is the price they pay and the length of their commitment. Earlier phases get massive discounts with shorter commitments.


3. Contract Duration Strategy

Phase Group

Contract Duration

Strategy

Phases 1–3 1 year Low barrier to entry. Clients test the service with minimal commitment. Perfect for early adopters.
Phases 4–6 2 years Moderate commitment. Clients have seen value and are willing to commit longer.
Phases 7–8 3+ years Long-term enterprise partnerships. Rates locked in for years. Predictable recurring revenue.

 


4. Total Contract Value Examples

Phase 1 Client — 1-Year Contract (Full Retainer + DR)

  • Server Fee (Month 1): $100 (one-time)
  • Full Retainer (Months 2–12): $8,000/mo = $88,000
  • DR Add-On (Months 2–12): $500/mo = $5,500
  • Month 1 Management: $0 (FREE)
  • Setup Fee: $0 (FREE)
  • 💰 Total Contract Value: ~$93,600

Phase 4 Client — 2-Year Contract (Full Retainer + DR)

  • Server Fee (Month 1): $400 (one-time)
  • Full Retainer (Months 2–24): $9,500/mo = $218,500
  • DR Add-On (Months 2–24): $650/mo = $14,950
  • Month 1 Management: $0 (FREE)
  • Setup Fee: $0 (FREE)
  • 💰 Total Contract Value: ~$233,850

Phase 7 Client — 3-Year Contract (Full Retainer + DR)

  • Server Fee (Month 1): $700 (one-time)
  • Full Retainer (Months 2–36): $11,000/mo = $385,000
  • DR Add-On (Months 2–36): $900/mo = $31,500
  • Month 1 Management: $0 (FREE)
  • Setup Fee: $0 (FREE)
  • 💰 Total Contract Value: ~$417,200

Phase 8 Client — 5-Year Contract (Full Retainer + DR)

  • Server Fee (Annual): $2,000 (one-time)
  • Full Retainer (Months 2–60): $13,000/mo = $767,000
  • DR Add-On (Months 2–60): $1,100/mo = $64,900
  • Month 1 Management: $0 (FREE)
  • Setup Fee: $0 (FREE)
  • 💰 Total Contract Value: ~$833,900

5. Monthly Service Definitions

Basic Support (Month 2+)

  • Server monitoring (uptime, CPU, RAM, disk)
  • Security patching (OS + application updates)
  • Daily backup verification (if backup selected)
  • Basic helpdesk (login issues, access problems)
  • Cron job monitoring, plugin updates, user support

Full Retainer (Month 2+)

  • Everything in Basic Support PLUS:
  • 24/7 helpdesk & user support
  • Proactive performance optimization
  • Security audits & quarterly reviews
  • Strategic ICT advisory (roadmap, scaling, architecture)
  • Priority response

DR Add-On (Month 2+)

  • Replicated live server on a separate URL
  • Daily database + file synchronization
  • Quarterly failover testing
  • Restoration for the main server done automatically by us.

6. Handover & DR Policies

Handover Policy (If the client wants to manage the server on their own in the future.)

What They Get

Details

Primary Server

✅ Full root access handed over. They manage it themselves.

Replicated DR Server

❌ NOT available because this is proprietary tech of ours and our people and resources are needed to assure reliability.

Backup Service

Can continue as a standalone monthly service (optional).

Contract Termination

Early termination fees apply (per contract terms).

 

DR-Only Standalone Pricing (If They Handover)

Service

Monthly Price

Contract Duration

Replicated DR Server

$500 – $2,000/month

Matches original contract term

 

Includes: Second live server, daily replication, quarterly failover testing, DR URL access. No management of primary.


7. The Final Pitch

“We are launching our expansion with a limited-time, multi-phase pricing ladder. The earlier you join, the less you pay—and we lock in your rates for the full contract duration.

Your business gets a full enterprise ICT stack on one server: CRM, ERP, Project Management, HRM, Web Site Content management, Document Management and sharing system, and Learning Management system.

Every client gets:

  • Full server with all 7 applications

  • SSL certificates for all subdomains

  • Admin credentials on Day 1

  • Month 1 of full management + DR — completely free

  • $0 setup fee

  • Rates locked in for the full contract duration

Contract durations by phase:

  • Phases 1–3: 1-year contracts (low commitment, low rates)

  • Phases 4–6: 2-year contracts (moderate commitment)

  • Phases 7–8: 3+ year contracts (long-term enterprise partnerships)

Each phase has limited slots available. Once a phase fills, we move to the next phase. Once we hit Phase 8, the introductory pricing ends forever.

No hidden fees. Month 1 is completely on us. Your rates never increase for the life of your contract.

Secure your slot before we move to the next phase.


8. Why This Model Works

Advantage

Benefit

Low barrier to entry

Phases 1–3 offer 1-year contracts at incredibly low rates.

Scaling commitment

As phases progress, contract length increases naturally.

Predictable revenue

2–3+ year contracts lock in recurring income.

Rewards early adopters

Phase 1 clients save massively with only a 1-year commitment.

Client loyalty

Rates locked for years—clients have no reason to leave.

You keep your IP

DR server stays on your infrastructure even after handover.

Risk-free for clients

Month 1 is free; short 1-year option available.

Contact us to discuss your strategic ICT requirements.

 

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