Remote Support LLC


How to get into business

 

Here is a detailed, step-by-step breakdown of the “Suck → Suck Less → Overload → Get Paid” business framework.

This philosophy, popularized by entrepreneur Alex Hormozi (and originally rooted in Hugh MacLeod’s “Gaping Void” cartoons), is the ultimate antidote to “analysis paralysis.” It replaces the traditional, flawed idea of “write a perfect business plan, get funding, then launch” with a realistic, battle-tested roadmap for going from zero to revenue.


Phase 1: Be in Business (The Declaration)

The Goal: Cross the starting line. You cannot improve something that does not exist.

Most people stay in the “idea” phase forever. To be “in business,” you only need two things: an offer and someone who knows about it.

  • Define a Minimum Viable Offer (MVO): What is one specific problem you can solve for one specific type of person right now, with the skills you currently have? (e.g., “I will edit 3 short-form videos for local real estate agents.”)
  • Declare It Publicly: Post it on LinkedIn, tell your friends, or message 10 potential clients. You are no longer “thinking about starting”; you are open for business.
  • Keep Overhead at Zero: Do not register an LLC, buy a fancy logo, or build a complex website yet. Use free tools (Gmail, Canva, free Calendly).

Phase 2: Suck (The “Free” or “Beta” Phase)

The Goal: Get real-world repetitions without the pressure of monetary expectations.

When you start, you will be bad. Your process will be clunky, you’ll take too long, and you’ll make mistakes. This is a feature, not a bug.

  • Work for Free (or Very Cheap): Why? Because when you charge money, clients expect perfection. When you work for free, they give you grace and feedback. It also removes all friction, making it incredibly easy for them to say “yes.”
  • Get Reps: Your only goal here is volume. Do the thing 10, 20, or 50 times. A plumber doesn’t learn to pipe a house by reading a book; they learn by doing it badly a few times until they get it right.
  • Manage Your Ego: Accept that you are an apprentice. Detach your self-worth from the quality of your early work.

Phase 3: Suck Less (The Iteration Loop)

The Goal: Systematic, deliberate improvement based on real-world data.

You are no longer guessing what the market wants; you are actively doing the work. Now, you optimize.

  • Ask for Brutal Feedback: After every free/cheap project, ask the client: “What was the most frustrating part of working with me?” and “What’s one thing I could do to make this 10x better for you next time?”
  • The “One Thing” Rule: Don’t try to fix everything at once. Every week, identify the single biggest bottleneck in your process and fix it. (e.g., “I wasted 2 hours figuring out file sharing. Next week, I will set up a free Google Drive template.”)
  • Track a Leading Metric: Measure something you control. (e.g., “I will reduce video turnaround time from 4 days to 2 days,” or “I will increase my email reply rate.”)

Phase 4: Overload (The Ultimate Validation)

The Goal: Reach the point where Demand > Supply.

This is the most critical phase. Overload is the only legitimate signal that you are ready to charge money. If you are not overloaded, you are not ready.

  • What Overload Looks Like: You have more people asking for your help than you have hours in the day. You are turning people away. You have a waiting list.
  • Why This Matters: When you have a waiting list, you hold the leverage. You no longer have to “sell” or convince anyone. The market has proven your value.
  • Survive the Bottleneck: Before you raise prices, quickly document your process. Create checklists, templates, or basic automations so you don’t completely burn out while you are in this chaotic, high-demand phase.

Phase 5: Get Paid (The Monetization)

The Goal: Capture the value you are now demonstrably providing.

Now that you have a track record, testimonials, and a waiting list, you transition to a paid model.

  • Set a Realistic Price: Look at what others charge, but price based on the value you provide, not the hours you work.
  • Handle the Transition Gracefully: Tell your past free/cheap clients: “I’ve loved working with you. As of [Date], I am transitioning to a paid model at [$X] because my schedule is fully booked. As a thank you for being an early supporter, I can offer you a locked-in rate of [$Y] if we continue, or I can happily refer you to someone else.” (Most will respect this).
  • Collect the Money: Make payment frictionless. Take payment before or at the start of the work, not after.

Phase 6: You Are in Business (The Flywheel)

The Goal: Repeat the loop at a higher level.

Congratulations, you have a real business. But the loop doesn’t stop; it just scales up.

  • Now, you will “suck” at new things: hiring your first employee, managing cash flow, or running paid ads.
  • That’s okay. You apply the exact same framework: Start, suck, get feedback, suck less, reach capacity, raise prices/optimize, repeat.

Why This Framework Works So Well:

  1. It eliminates fear: You aren’t risking your life savings. You’re just practicing.
  2. It builds real skills: You learn by doing, not by consuming endless business podcasts.
  3. It guarantees product-market fit: You don’t build a product and hope people want it. You get people to want it first, then you build the premium version.

Your Next Step:

To make this actionable for you, tell me:

  1. What is one skill you have (or are willing to learn) that could solve a problem for someone? (e.g., writing, coding, organizing, designing, consulting, manual labor).
  2. Who is one specific group of people who has that problem and has the ability to pay for it eventually?

 

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