Remote Support Managed Backup 🛡️
The World’s Most Transparent Nextcloud Backup Solution
Powered by ATRC | Built on Trust, Verified by Code
Why Choose Remote Support? 🚀
Stop guessing if your data is safe. We offer enterprise-grade integrity without the bureaucracy.
- Total Transparency: No hidden fees, no opaque cloud silos.
- “Trust but Verify” Model: We don’t just back up; we validate that your data can be restored.
- Zero-Downtime Options: Keep working while we secure your data.
- Global Pricing: Clear rates in LTC, PKR, SGD, EUR, and more.
- Legal Clarity: Governed by the Contract Act, 1872 (Pakistan).
The Backup Lifecycle ⚙️
- Daily Incremental: Captures changes every 24 hours.
- Weekly Full System: Complete snapshot of files and databases.
- Retention Policy: 28-day rolling window for granular recovery.
- Schedule: 11:00 PM – 4:00 AM (local server time) to minimize impact.
- Integrity Checks: Post-backup validation ensures restorability.
- Proactive Alerts: Engineering team notified immediately upon any failure.
Consistency Modes: Choose Your Risk 🔄
| Option A: Zero-Downtime (Default) | Option B: Maintenance Mode |
|---|---|
|
✅ 100% Uptime during backups |
⚠️ Temporary interruption (~15–30 mins) |
|
✅ Uses transaction-safe DB snapshots |
✅ Halts all writes for atomic consistency |
|
✅ Best for general business operations |
✅ Best for highly sensitive financial/legal data |
Pricing & Packages 💰
📦 Base Management Package
- Includes Infrastructure & Monitoring
- Daily Incremental & Weekly Full Backups
- 1 TB Backup Storage Included
- 2 File-Based Restores per Month
- Continuous Monitoring & Validation
- Base Fee: Defined by Partner Tier (e.g., 0.5 LTC/month)
📈 High-Capacity Storage Scaling
- Rate: 0.12 LTC per TB / per month
- Alternative Currencies: ₨ 2,780 | S$ 13.50 | € 9.20 | A$ 15.20
- Volume Discounts: Available for >50 TB
- High-Performance Cluster: Up to 528 TB available
🛠️ Installation Fees
- New Deployments: FREE (when ordered with Nextcloud hosting)
- Retroactive Addition: 0.5 LTC (one-time configuration fee)
🔄 Restoration Services
- File-Based: 2 simple restores included/month. Excess: 1.76 LTC initial fee (includes 1 hour).
- Database/Full System: For total loss/corruption. 1.76 LTC initial fee (includes 1 hour).
- Additional time billed at 1.76 LTC/hour.
Service Level Agreement (SLA) & Our Promise 🤝
- Guaranteed Availability: 99.9% for backup creation.
- Response Time: < 2 Hours during business hours (Mon–Fri, 9 AM – 6 PM PKT).
- 24/7 Support: Available if needed.
Service Credits (If We Fail You):
- Restore Fails (Most Recent Full): 10% of Monthly Fee
- Restore Fails (Prior Backup): 50% of Monthly Fee
- No Restore Possible (Provider Fault): 100% of Monthly Fee
- Availability < 99.9%: 5% of Monthly Fee
Get Started Today 🌐
Secure your Nextcloud infrastructure with transparency.
Contact Khawar Nehal
📞 +92 343 270 2932
🌐 remote-support.space
📍 Karachi, Pakistan
“Transparency is not just a policy; it is our competitive advantage.”
