How We Work & Why It Matters
We’re building something bold: a platform that transforms the world of remote work. That requires a strong team, shared values, and the courage to grow together.
✅ DO’s (and Why They’re Important)
1. DO speak up with ideas — even bold ones.
💡 Why? The best ideas can come from anyone. If you stay quiet, we all miss out on better ways to work, build, or solve.
2. DO give and receive feedback respectfully.
💬 Why? Feedback helps us grow. If something isn’t working — say so. If you can help someone get better — speak up. Silence slows us down.
3. DO take ownership of your results.
🎯 Why? In a remote environment, no one sees your process — only your output. Show up strong, and own your outcomes.
4. DO ask for clarity when you’re unsure.
❓ Why? Miscommunication happens easily online. Asking questions early prevents mistakes later — and shows you care.
5. DO embrace change.
🔄 Why? We’re growing fast, and our systems will evolve. Being flexible helps us improve, adapt, and stay ahead.
6. DO challenge ideas — not people.
⚖️ Why? Debate makes us sharper. You’re encouraged to disagree, but always keep it professional and respectful.
7. DO respect everyone’s time.
⏰ Why? Remote work gives us freedom, but that only works if we honor deadlines, show up for meetings, and communicate well.
8. DO support your teammates.
🤝 Why? We may work from different places, but we win together. Helping each other builds a stronger, more reliable team.
❌ DON’Ts (and Why They Hold Us Back)
1. DON’T stay silent if you see a problem.
🚫 Why? Ignoring issues hurts everyone. Whether it’s a bug, a miscommunication, or a missed deadline — flag it early.
2. DON’T hide mistakes or blame others.
🎭 Why? We all mess up sometimes. What matters is owning it, learning, and fixing it. That’s how trust is built.
3. DON’T confuse activity with results.
📉 Why? Working a lot doesn’t matter if the goal isn’t met. Focus on impact, not just hours.
4. DON’T avoid tough conversations.
😶 Why? If something’s not working — say it. Silence creates tension and confusion. Speaking up creates progress.
5. DON’T stay in your lane forever.
🚧 Why? We’re a startup. Roles are fluid. Step up when something needs doing — even if it’s not “your job.”
6. DON’T treat this like a 9-to-5 job.
🏃♀️ Why? Remote-Support.Space is about freedom with responsibility. You have flexibility — use it wisely and deliver your best.
7. DON’T assume others know what you’re doing.
🕵️ Why? Visibility matters. Regular updates keep us aligned and avoid duplicated work or missteps.
8. DON’T settle for “good enough.”
🔥 Why? We’re not here to be average. We’re here to lead the future of remote work. That means pushing for great — not just done.