How We Work & Why It Matters
We’re building something bold: a platform that transforms the world of remote work. That requires a strong team, shared values, and the courage to grow together.
DO’s (and Why They’re Important)
1. DO speak up with ideas — even bold ones.
Why? The best ideas can come from anyone. If you stay quiet, we all miss out on better ways to work, build, or solve.
2. DO give and receive feedback respectfully.
Why? Feedback helps us grow. If something isn’t working — say so. If you can help someone get better — speak up. Silence slows us down.
3. DO take ownership of your results.
Why? In a remote environment, no one sees your process — only your output. Show up strong, and own your outcomes.
4. DO ask for clarity when you’re unsure.
Why? Miscommunication happens easily online. Asking questions early prevents mistakes later — and shows you care.
5. DO embrace change.
Why? We’re growing fast, and our systems will evolve. Being flexible helps us improve, adapt, and stay ahead.
6. DO challenge ideas — not people.
Why? Debate makes us sharper. You’re encouraged to disagree, but always keep it professional and respectful.
7. DO respect everyone’s time.
Why? Remote work gives us freedom, but that only works if we honor deadlines, show up for meetings, and communicate well.
8. DO support your teammates.
Why? We may work from different places, but we win together. Helping each other builds a stronger, more reliable team.
DON’Ts (and Why They Hold Us Back)
1. DON’T stay silent if you see a problem.
Why? Ignoring issues hurts everyone. Whether it’s a bug, a miscommunication, or a missed deadline — flag it early.
2. DON’T hide mistakes or blame others.
Why? We all mess up sometimes. What matters is owning it, learning, and fixing it. That’s how trust is built.
3. DON’T confuse activity with results.
Why? Working a lot doesn’t matter if the goal isn’t met. Focus on impact, not just hours.
4. DON’T avoid tough conversations.
Why? If something’s not working — say it. Silence creates tension and confusion. Speaking up creates progress.
5. DON’T stay in your lane forever.
Why? We’re a startup. Roles are fluid. Step up when something needs doing — even if it’s not “your job.”
6. DON’T treat this like a 9-to-5 job.
Why? Remote-Support.Space is about freedom with responsibility. You have flexibility — use it wisely and deliver your best.
7. DON’T assume others know what you’re doing.
Why? Visibility matters. Regular updates keep us aligned and avoid duplicated work or missteps.
8. DON’T settle for “good enough.”
Why? We’re not here to be average. We’re here to lead the future of remote work. That means pushing for great — not just done.