ICT services that we deliver remotely, allowing businesses to operate efficiently with or without IT Staff.
We collaborate with other on suppliers who can be on site in the city of our customer.
🖥️ Core Remote ICT Services
| Service | Description |
|---|---|
| Remote Monitoring & Management | Continuous oversight of systems, networks, and devices to detect issues early |
| Help Desk Support | Remote troubleshooting via phone, chat, or email |
| Software Installation & Updates | Deploying and updating applications across devices remotely |
| Cybersecurity Services | Antiphishing training, Server Hardening, Desktop hardening, MDM, Firewall management, antivirus updates, threat detection, and incident response |
| Cloud Services | Hosting, storage, and computing via platforms like AWS, Azure, or Google Cloud |
| Backup & Disaster Recovery | Automated cloud backups and remote restoration of data |
| Network Configuration | VPN setup, firewall rules, and bandwidth optimization |
| Remote Access Tools | Secure login to systems via tools like TeamViewer, AnyDesk, or RemotePC |
| Email & Collaboration Tools | Setup and management of platforms like Microsoft 365, Google Workspace |
| Mobile Device Management | Remote control, security, and updates for smartphones and tablets |
| Virtual Desktop Infrastructure | Hosting desktops in the cloud for remote access |
| Remote IT Consulting | Strategic advice on infrastructure, compliance, and digital transformation |
| Self-Service Portals | Knowledge bases and FAQs for user-driven troubleshooting |
| Remote Training & Onboarding | IT-led sessions for new software or systems via video conferencing |
🧠 Specialized Remote Services
| Advanced ICT Services | Use Case |
|---|---|
| Policy creation and implementation. | Development of all policies related to ICT. |
| Compliance Audits | Remote checks for HIPAA, GDPR, ISO standards |
| Penetration Testing | For the vulnerability assessment of existing updated systems. |
| Remote DevOps Support | CI/CD pipeline management, container orchestration (e.g., Docker, Kubernetes) |
| Remote Database Administration | Performance tuning, backups, and security for SQL/NoSQL databases |
| Remote Software Development | Building custom apps or integrations via distributed teams |