Here is a comprehensive list of ICT-related services, organized by major categories:
1️⃣ IT Infrastructure & Support Services
- Help Desk & Technical Support – Remote and on-site IT support, troubleshooting.
- Managed IT Services – Outsourced IT management, monitoring, patching, and updates.
- Network Setup & Management – LAN/WAN design, implementation, and maintenance.
- Server Management – Installation, configuration, and maintenance of physical and cloud servers.
- Data Center Services – Hosting, colocation, virtualization, and resource scaling.
- Cloud Services – AWS, Azure, Google Cloud, private clouds.
- Disaster Recovery & Business Continuity – Backup, replication, and failover solutions.
- Cybersecurity Services – Firewalls, endpoint protection, SOC, vulnerability testing.
2️⃣ Data & Analytics
- Big Data Solutions – Hadoop, Spark, Snowflake, Google BigQuery.
- Business Intelligence (BI) – Dashboards and analytics (Power BI, Tableau, Qlik).
- Data Warehousing – ETL, storage, and retrieval systems.
- Predictive Analytics – Machine learning-based forecasting.
- Data Governance & Compliance – Ensuring data security and regulatory compliance.
3️⃣ Software Development & Consulting
- Custom Software Development – Web, desktop, and mobile applications.
- Enterprise Solutions – ERP, CRM, SCM, HRM systems.
- DevOps & CI/CD – Automation, containerization (Docker, Kubernetes, Jenkins).
- API Development & Integration – Connecting various platforms and services.
- IT Strategy & Digital Transformation – Consulting on IT roadmaps and digital initiatives.
4️⃣ Cloud & Virtualization Services
- Cloud Migration & Optimization – Moving workloads to cloud infrastructure.
- SaaS Application Hosting – Providing software over the cloud.
- VDI & Remote Desktop Solutions – Virtual workspaces for remote teams.
- Backup as a Service (BaaS) – Secure, cloud-based backup solutions.
- Disaster Recovery as a Service (DRaaS) – Failover environments for critical systems.
5️⃣ Networking & Communication
- Unified Communications (UC) – VoIP, video conferencing, and collaboration tools.
- Email & Messaging Solutions – Hosted email, IMAP/SMTP servers, secure messaging.
- VPN & Secure Remote Access – For remote workers and branch connectivity.
- IoT Solutions – Connected devices, monitoring, and smart systems.
6️⃣ Web & Digital Services
- Website Design & Development – Corporate websites, e-commerce platforms.
- Web Hosting & Domain Services – DNS, SSL certificates, hosting management.
- SEO & Digital Marketing – Search engine optimization, social media campaigns.
- E-commerce Solutions – Online stores, payment integrations, order management.
- Content Management Systems (CMS) – WordPress, Joomla, Drupal.
7️⃣ Emerging Technologies
- Artificial Intelligence (AI) Solutions – Chatbots, NLP, computer vision, ML models.
- Blockchain Solutions – Smart contracts, crypto wallets, decentralized apps (DApps).
- Augmented & Virtual Reality (AR/VR) – Simulations, training solutions, virtual environments.
- Robotic Process Automation (RPA) – Workflow automation, bots.
8️⃣ Enterprise Applications
- ERP Implementation – SAP, Oracle, Microsoft Dynamics, Dolibarr, Odoo, ERPNext.
- CRM Solutions – Salesforce, HubSpot, Zoho, SuiteCRM.
- Document & Workflow Management – SharePoint, Nextcloud, Confluence.
- HRM Solutions – OrangeHRM, BambooHR, PeopleSoft.
- Project Management Tools – OpenProject, Jira, Asana, Trello.
9️⃣ Security & Compliance Services
- Penetration Testing & Vulnerability Assessments
- Security Information & Event Management (SIEM)
- SOC 2 / ISO 27001 Compliance Consulting
- Identity & Access Management (IAM)
- Data Privacy & GDPR/CCPA Compliance
🔟 Specialized ICT Services
- IT Training & Certification Programs – Linux, Networking, Cybersecurity, Cloud.
- IT Procurement & Licensing – Hardware, software, and subscription management.
- ICT Consultancy for MROs, Manufacturing, and Exports – Integrating ERP, CRM, SCM.
- Automation & Smart Factory Solutions – Industrial IoT, SCADA, MES systems.
- ICT for Agriculture & Exports – Digital tools for supply chain and logistics.