Information and Communications Technology (ICT) Products and Services

Here is a comprehensive list of ICT-related services, organized by major categories:


1️⃣ IT Infrastructure & Support Services

  • Help Desk & Technical Support – Remote and on-site IT support, troubleshooting.
  • Managed IT Services – Outsourced IT management, monitoring, patching, and updates.
  • Network Setup & Management – LAN/WAN design, implementation, and maintenance.
  • Server Management – Installation, configuration, and maintenance of physical and cloud servers.
  • Data Center Services – Hosting, colocation, virtualization, and resource scaling.
  • Cloud Services – AWS, Azure, Google Cloud, private clouds.
  • Disaster Recovery & Business Continuity – Backup, replication, and failover solutions.
  • Cybersecurity Services – Firewalls, endpoint protection, SOC, vulnerability testing.

2️⃣ Data & Analytics

  • Big Data Solutions – Hadoop, Spark, Snowflake, Google BigQuery.
  • Business Intelligence (BI) – Dashboards and analytics (Power BI, Tableau, Qlik).
  • Data Warehousing – ETL, storage, and retrieval systems.
  • Predictive Analytics – Machine learning-based forecasting.
  • Data Governance & Compliance – Ensuring data security and regulatory compliance.

3️⃣ Software Development & Consulting

  • Custom Software Development – Web, desktop, and mobile applications.
  • Enterprise Solutions – ERP, CRM, SCM, HRM systems.
  • DevOps & CI/CD – Automation, containerization (Docker, Kubernetes, Jenkins).
  • API Development & Integration – Connecting various platforms and services.
  • IT Strategy & Digital Transformation – Consulting on IT roadmaps and digital initiatives.

4️⃣ Cloud & Virtualization Services

  • Cloud Migration & Optimization – Moving workloads to cloud infrastructure.
  • SaaS Application Hosting – Providing software over the cloud.
  • VDI & Remote Desktop Solutions – Virtual workspaces for remote teams.
  • Backup as a Service (BaaS) – Secure, cloud-based backup solutions.
  • Disaster Recovery as a Service (DRaaS) – Failover environments for critical systems.

5️⃣ Networking & Communication

  • Unified Communications (UC) – VoIP, video conferencing, and collaboration tools.
  • Email & Messaging Solutions – Hosted email, IMAP/SMTP servers, secure messaging.
  • VPN & Secure Remote Access – For remote workers and branch connectivity.
  • IoT Solutions – Connected devices, monitoring, and smart systems.

6️⃣ Web & Digital Services

  • Website Design & Development – Corporate websites, e-commerce platforms.
  • Web Hosting & Domain Services – DNS, SSL certificates, hosting management.
  • SEO & Digital Marketing – Search engine optimization, social media campaigns.
  • E-commerce Solutions – Online stores, payment integrations, order management.
  • Content Management Systems (CMS) – WordPress, Joomla, Drupal.

7️⃣ Emerging Technologies

  • Artificial Intelligence (AI) Solutions – Chatbots, NLP, computer vision, ML models.
  • Blockchain Solutions – Smart contracts, crypto wallets, decentralized apps (DApps).
  • Augmented & Virtual Reality (AR/VR) – Simulations, training solutions, virtual environments.
  • Robotic Process Automation (RPA) – Workflow automation, bots.

8️⃣ Enterprise Applications

  • ERP Implementation – SAP, Oracle, Microsoft Dynamics, Dolibarr, Odoo, ERPNext.
  • CRM Solutions – Salesforce, HubSpot, Zoho, SuiteCRM.
  • Document & Workflow Management – SharePoint, Nextcloud, Confluence.
  • HRM Solutions – OrangeHRM, BambooHR, PeopleSoft.
  • Project Management Tools – OpenProject, Jira, Asana, Trello.

9️⃣ Security & Compliance Services

  • Penetration Testing & Vulnerability Assessments
  • Security Information & Event Management (SIEM)
  • SOC 2 / ISO 27001 Compliance Consulting
  • Identity & Access Management (IAM)
  • Data Privacy & GDPR/CCPA Compliance

🔟 Specialized ICT Services

  • IT Training & Certification Programs – Linux, Networking, Cybersecurity, Cloud.
  • IT Procurement & Licensing – Hardware, software, and subscription management.
  • ICT Consultancy for MROs, Manufacturing, and Exports – Integrating ERP, CRM, SCM.
  • Automation & Smart Factory Solutions – Industrial IoT, SCADA, MES systems.
  • ICT for Agriculture & Exports – Digital tools for supply chain and logistics.