ERP Solutions & Services
🌐 About Us
At Remote Support LLC, we deliver tailored ERP solutions that fit businesses of all sizes. From SMEs to large enterprises, we help organizations digitize operations, reduce costs, and scale with confidence.
We specialize in Apache OFBiz for large and complex enterprises, and Dolibarr for SMEs seeking affordability and simplicity. Our approach combines expert project management with outsourced development to deliver maximum ROI with minimal disruption.
🛠️ Our Services
1. 🔑 Project Management
- Requirement analysis & business process mapping
- End-to-end project oversight with Agile/Scrum methodology
- Milestone planning, QA, and risk control
- Vendor coordination & reporting
2. 🌍 ERP Development & Customization
- Apache OFBiz (enterprise-grade ERP, highly customizable)
- Dolibarr (lightweight ERP/CRM for SMEs)
- UI/UX improvements, reporting, dashboards
- Integration with e-commerce, CRM, accounting, HR, and supply chain
3. 🔄 Hybrid ERP Layer (Phased Migration)
- For companies with an existing ERP (SAP, Oracle, Odoo, Dynamics, etc.)
- We build a hybrid integration layer to bridge old and new ERPs
- Enables gradual migration of modules (e.g., CRM → HR → Finance)
- Keeps operations running smoothly during transition
- Reduces risk & prevents downtime
4. 📊 Support & Training
- SME-friendly training for Dolibarr users
- Advanced enterprise adoption programs for OFBiz
- 24/7 technical support and maintenance
- Long-term scalability strategies
💰 Pricing Model
- Project Management Fees – Hourly, monthly retainer, or fixed project
- Outsourced Development – Cost + management fee (transparent billing)
- SME Packages (Dolibarr) – Lower upfront cost, quick deployment
- Enterprise Packages (OFBiz) – Phased rollout with hybrid ERP option
📈 Why Choose Us?
✔️ Two-tier ERP solutions – Dolibarr for SMEs, OFBiz for enterprises
✔️ Minimal Risk – Hybrid ERP strategy ensures smooth migration
✔️ Cost Efficiency – Open-source platforms reduce licensing costs
✔️ Scalable Growth – Start small, grow into enterprise systems
✔️ ROI Focused – Clients typically save 30%+ in operations and achieve up to 200% ROI within 3 years
🚀 ERP Selection Guide
- SMEs (up to ~200 employees):
✅ Choose Dolibarr — simple, fast, cost-effective ERP/CRM - Mid-size to Large Enterprises:
✅ Choose Apache OFBiz — customizable, scalable, integrates with legacy systems - Already have an ERP?
✅ Use our Hybrid ERP Layer — migrate gradually without business disruption
📞 Get in Touch
💡 From SMEs to global enterprises — we design ERP solutions that grow with you.