ICT training services are essential for enhancing the skills of different stakeholders, including management, IT staff, end-users, and suppliers. Below is a breakdown of ICT training services tailored for various roles:
Training for Management (Executives & Decision-Makers)
- Training Services
- Our udemy courses and also coupons for courses.
- Digital Transformation & IT Strategy
- Aligning IT with business goals
- Emerging tech trends (AI, IoT, Cloud, Cybersecurity)
- Cybersecurity Awareness for Leaders
- Risk management, compliance (GDPR, HIPAA, ISO 27001)
- IT Governance & Budgeting
- Cost optimization, vendor management, ROI analysis
Training for IT Admins & Technical Staff
- Network & Systems Administration
- Windows/Linux server management
- Active Directory, Azure AD, LDAP
- Cloud & Virtualization
- AWS, Azure, Google Cloud certifications
- VMware, Hyper-V, Docker, Kubernetes
- Cybersecurity & Compliance
- Ethical hacking (CEH), CISSP, CompTIA Security+
- SIEM tools (Splunk, Wazuh), NIST frameworks
Training for IT Support (Help Desk & Technicians)
- ITIL & Service Management
- Incident, problem, and change management (ITIL 4)
- Troubleshooting & Remote Support
- Ticketing systems (Jira, ServiceNow, Zendesk)
- Hardware & Software Support
- PC/Mac troubleshooting, printer/network setup
Training for End-Users (Employees & General Users)
- Basic Digital Literacy
- Email, Office 365, Google Workspace
- Cybersecurity Best Practices
- Phishing awareness, password hygiene, MFA
- Collaboration Tools
- Microsoft Teams, Zoom, Slack, SharePoint
Training for Suppliers & Vendors
- Compliance & Security Standards
- Secure coding, GDPR, SOC 2, vendor risk management
- Product-Specific Training
- ERP/CRM systems (SAP, Salesforce)
- Hardware/software deployment best practices
Delivery Methods for ICT Training
- Instructor-Led Training (ILT) – Onsite/classroom sessions
- Virtual Instructor-Led Training (VILT) – Live online (Zoom, Teams)
- E-Learning & Self-Paced Courses – Udemy, Coursera, LinkedIn Learning
- Hands-On Labs & Simulations – Cyber ranges, AWS/Azure sandboxes
- Certification Programs – Cisco (CCNA), Microsoft (Azure), CompTIA
Benefits of ICT Training
- Improved Security – Reduces breaches & human errors
- Higher Productivity – Faster issue resolution, better tool utilization
- Cost Savings – Fewer IT incidents, optimized cloud/software usage
- Compliance Readiness – Meets regulatory requirements