Reliability Compliance & Documentation
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List Two Item
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Why Missing in List One
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|---|---|
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Timestamped change records with pre-validation and rollback links
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Change management implied but not reliability-focused documentation
|
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Immutable deployment logs with artifact checksums
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DevOps audit trail not marketed
|
|
Blameless post-mortem documentation with systemic root cause
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Incident analysis not positioned as deliverable
|
|
SLO/SLA measurement logs with error budget consumption
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SLA offered but not error budget methodology
|
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Alert configuration documentation with tuning rationale
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Internal ops knowledge
|
|
Step-by-step recovery procedure logs with execution timestamps
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Runbook execution tracking not detailed
|
|
Dependency mapping records linked to historical incident data
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CMDB + incident correlation not surfaced
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⚠️ Note: List One includes security/compliance services (SOC2, HIPAA, penetration testing) that List Two explicitly excludes per your guidance. This is intentional divergence, not a gap.
