Remote Support LLC: Premium Zoho Assist Solutions with Enhanced Support & Training
Transform your IT support with our 3x value-driven packages—combining Zoho’s robust remote tools with dedicated training, 24/7 priority assistance, and custom workflows.
Why Zoho Assist? Core Benefits
Enterprise-Grade Security
- TLS 1.2/AES-256 encryption, two-factor authentication, and HIPAA-compliant session confirmation .
Cross-Platform Compatibility
- Support Windows, macOS, Linux, iOS, Android, IoT, and Chromebook devices .
Advanced Features
- Unattended Access: Bulk deployment, Wake-on-LAN, remote diagnostics .
- AR Tools: Remote camera sharing for real-time troubleshooting .
Free Tier Availability
- Start with 1 technician, 5 unattended devices, and basic features at no cost .
Our Value: Support & Training Inclusions
Enhanced Services vs. Standard Zoho Support :
- 24/7 Priority Assistance:
- Live chat/phone support (along with Zoho’s 8-hour email response).
- Customized Training:
- Onboarding, workflow design, and role-specific sessions (sales reps, admins, developers) .
- Proactive Optimization:
- Monthly system audits, API integrations, and automated scripting.
Zoho Assist Retail Pricing: Base Plans
Remote Support Plans
| Plan | Our Price | Key Features |
|---|---|---|
| Standard | $30 | File transfer, multi-monitor navigation |
| Professional | $45 | Session recording, mobile/IoT support |
Unattended Access Plans
| Plan | Our Price | Highlights |
|---|---|---|
| Standard | $36 | Bulk deployment, Wake-on-LAN |
| Professional | $54 | Diagnostic tools, remote scripting |
Support & Training Add-Ons
All Packages Feature:
- Dedicated Account Manager
- Custom Workflow Design
- Zoho Certification Prep
| Tier | Training Hours/Month | Support Response |
|---|---|---|
| Basic | 5 hours | ≤ 8 hours |
| Professional | 10 hours | ≤ 3 hours |
| Enterprise | Unlimited | ≤ 1 hour |
ROI: Why Invest ?
- 90% Faster Onboarding: Pre-configured templates vs. DIY setup .
- 50% Less Downtime: Proactive monitoring and diagnostics .
- Certified Expertise:
- Administrators, sales reps, and developers trained via Zoho’s virtual/classroom programs .
Packages with Value
Starter IT Bundle ($299/month):
- Zoho Assist Professional (2 technicians) + Unattended Access Standard.
- Includes: 5 training hours, CRM integration setup.
Growth MSP Bundle ($899/month):
- Zoho Assist Professional (5 technicians) + Unattended Access Professional.
- Includes: 10 training hours, HIPAA/GDPR compliance, API customization.
Enterprise Suite ($2,500/month):
- Unlimited technicians, unattended devices, and training.
- Includes: AI-powered analytics, OEM rebranding, 24/7 Zia AI support .
Contact Us Today!
Your Zoho investment × Our expertise = Unbeatable ROI.