Remote Support LLC | Sovereign Infrastructure for SMEs

The SME Compliance Crisis

Regulators do not exempt small businesses. The cost of non-compliance is rising, and the public cloud model leaves you with neither ownership nor control.

Regulatory fines for data breaches and privacy violations are crippling small businesses across the EU, UK, and US.
Public cloud SaaS models mean you do not actually own or control your data — your vendor does.
Hidden fees, vague uptime promises, and poor vendor support silently destroy IT budgets.
We provide the transparent, ethical alternative to Big Tech vendor lock-in.

Self-Hosted & Sovereign Solutions

Enterprise-grade infrastructure built on open standards, deployed under your control.

Enterprise infrastructure built on Nextcloud and LibreSign.
Complete data sovereignty, ensuring regional compliance and auditability.
DocuSign-like e-signature capabilities, initially targeting the Johor Bahru–Singapore corridor.
Practical vendor checklists and transparent roadmaps to keep your team aligned.

Verifiable Backups & Zero-Downtime

Backups you can audit. Restoration you can verify. Operations that never stop.

Secure, auditable, and automated server backup solutions.
Intelligent filesystem discovery with bandwidth throttling to protect your network.
Hot-replicated servers ensure read-only access during main server restoration.
Zero-downtime architecture designed for continuous business operations.

The "Trust but Verify" SLA

We put our money where our mouth is. If we fail, you are compensated — automatically.

99.9% Uptime Guarantee on Core Infrastructure

Service credits proportional to downtime applied automatically if we miss our SLA.
Disputes regarding service quality or billing resolved within 48 hours by technical leadership.
We prioritize SLAs over website quality or SEO — if you care more about a flashy website than verifiable infrastructure, we are not a good fit.

Transparent, Predictable Pricing

No hidden fees. No surprise invoices. Payments accepted in PKR or LTC.

SME All-in-One Suite

PKR 15,000

per month · 12-month minimum

Includes 100 GB high-speed SSD storage. Auto-renews month-to-month after initial term.

Cold Storage

USD 5

per month per TB · minimum 1 TB

Minimum one-year contract. Converted to LTC for billing convenience.

Assisted Restores

1.76 LTC

per hour · billed separately

Storage overage: 0.12 LTC per TB per month. Overage charges notified in advance.

Ethical Governance & Security

Your data is yours. Always. No penalty for leaving, no tricks for staying.

Data export in standard formats (SQL, CSV, PDF) at any time without penalty.
Data securely wiped from servers after a 30-day grace period post-contract, unless a backup archive is purchased.
Top-rated Linux training and systemd-integrated software solutions included.
All disputes governed under the laws of Pakistan, with jurisdiction in Karachi.

Special Offer · Limited

Partner With Us

We seek long-term business relationships with a 20-year planning horizon, not short-term transactions. Founder-to-founder insights and full technical accountability included.

Setup fee waiver and free installation for the first 100 customers, or until November 30, 2026.

Contact & Next Steps

Reach out for a direct conversation. No sales scripts — just reality.

khawar@remote-support.space

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